When strategy stalls, the instinct is to ask why people aren't following through. The better question is: what is the organization structurally still telling them to do? Photographed by Author. Los Angeles, CA The strategy didn't fail. The organization just kept running the one it was already built for. Every organization is constantly sending signals to inform shared awareness. What gets measured. How positive status and reputations are earned. Whose ideas are championed. Which decisions...

Photographed by Author. San Francisco, CA Organizations are facing more frequent and disruptive change than ever before. Mergers, new...

Change is ever-present, and whether we acknowledge it or not, our organizations are often in flux. Products and services may be updated...